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Job Descriptions

Personal Banker – Salem

About Us
First Savings Financial Group, Inc. is the holding company for First Savings Bank. First Savings Bank has fourteen offices in the Indiana communities of Clarksville, Jeffersonville, Sellersburg, New Albany, Georgetown, Corydon, Lanesville, English, Leavenworth, Marengo and Salem. Our mission is to create a higher quality of life for our customers, our employees, our community and our shareholders. We are committed to building customer relationships, conducting business with integrity, providing the best customer service and we count on our employees to deliver that outstanding service. We encourage an environment that supports teamwork, collaboration and cooperation. Career opportunities are available to individuals who want to be a part of our continued success and we value a diverse workforce. We also provide an excellent benefit package.
Equal Opportunity Employer Minorities, Women, Disabilities, Veterans

Job Requirements:

  • High school diploma or equivalent.
  • Successful completion of in-house training program or approved outside training program.
  • Good oral and written communication skills.
  • Ability to operate standard office equipment, such as a calculator, computer/key board.
  • Two years of business-related experience or a minimum of one year of banking experience.
  • Must display good attendance, dependability and punctuality.
  • Must possess strong organizational and follow up skills.

Specific Job Functions:

  • Profile customers in order to make informed recommendations and cross sell appropriate products.
  • Assists customers with all aspects of opening and maintaining checking, savings and certificate of deposit accounts, and provides other customer services as needed. Obtains all of the required customer information per policy when opening accounts.
  • Practice Sales and Service Performance Standards.
  • Maintains current knowledge of all bank products and services and assists customers in choosing the appropriate account or product to best meet their financial needs.
  • Prepares and inputs data required to open new accounts, which will produce the required documents, signature card, etc.
  • Obtains information and completes form to initiate outgoing wire transfers.
  • Maintains positive customer relations while handling or assisting customers with account inquiries, statement or bookkeeping issues, service charge questions, and other problems.
  • Responds to customer and employee requests and questions in an accurate, timely and professional manner.
  • Opens and closes IRAs, keeps up with IRA regulations, and required documents.
  • Assist tellers when situations and circumstances warrant.
  • Carries out other duties as may be assigned or requested.

Loan Operations Clerk

About Us
First Savings Financial Group, Inc. is the holding company for First Savings Bank. First Savings Bank has fourteen offices in the Indiana communities of Clarksville, Jeffersonville, Sellersburg, New Albany, Georgetown, Corydon, Lanesville, English, Leavenworth, Marengo and Salem. Our mission is to create a higher quality of life for our customers, our employees, our community and our shareholders. We are committed to building customer relationships, conducting business with integrity, providing the best customer service and we count on our employees to deliver that outstanding service. We encourage an environment that supports teamwork, collaboration and cooperation. Career opportunities are available to individuals who want to be a part of our continued success and we value a diverse workforce. We also provide an excellent benefit package.
Equal Opportunity Employer Minorities, Women, Disabilities, Veterans

Job Requirements:

  •  High school diploma or equivalent.
  •  Basic knowledge and ability to operate standard office equipment such as calculators, fax machines and
    copiers.
  • Good computer skills with working knowledge of spreadsheets and word processing programs.
  •  Good understanding of financial institutions products and services.
  •  Good working knowledge of other departments in the bank as they relate to loan administration operations.
  •  Good customer service skills.

Primary Responsibilities:

  •  Provides administrative assistance to the Loan Officers and staff.
  •  Assembles and verifies accuracy of loan documentation. Maintains these documents using a variety of storage media, monitors proper handling and storage of sensitive documents.
  •  Quote all loan payoffs as requested.
  •  Processes daily paid off loans. Prepares paid documentation to be sent for recordings and for customer records.
  •  Daily balancing and reconciliation of GL loan accounts.
  •  Prepares and assures timely mailing of loan notices and loan past due notices.
  •  Maintains items in loan collateral vault.
  •  Records liens with county, state and other government agencies as needed for loan collateral lien perfection.
  •  Balances a variety of departmental reports and assures payment to the appropriate vendors.
  •  Process daily incoming mail, updating core system with insurance expiration dates, cancellations and vehicle titles received.
  •  Assist Auditors and Examiners as requested.
  •  Cross‐markets financial institution products and services as appropriate.
  •  Assist customers either in person or by phone as needed.
  •  Responsible for being compliant with all regulations and compliance requirements pertaining to job function.
  •  Assists other departments as needed due to employee vacations or absences. Including switchboard, secondary market and indirect lending duties.
  •  Responsible for being compliant with all regulations and compliance requirements pertaining to job function.
  •  Carry out such other duties as may be assigned or requested.

IT Network Support Specialist

First Savings Financial Group, Inc. is the holding company for First Savings Bank. First Savings Bank has fourteen offices in the Indiana communities of Clarksville, Jeffersonville, Sellersburg, New Albany, Georgetown, Corydon, Lanesville, English, Leavenworth, Marengo and Salem. Our mission is to create a higher quality of life for our customers, our employees, our community and our shareholders. We are committed to building customer relationships, conducting business with integrity, providing the best customer service and we count on our employees to deliver that outstanding service. We encourage an environment that supports teamwork, collaboration and cooperation. Career opportunities are available to individuals who want to be a part of our continued success and we value a diverse workforce. We also provide an excellent benefit package.

Equal Opportunity Employer Minorities, Women, Disabilities, Veterans

Job Requirements:

  •   3 years prior related work experience in technology field
  •   Preferred work experience in the financial services industry or other heavily regulated industry
  •   Advanced knowledge of networks, hardware/software systems, and peripherals
  •   Experience troubleshooting LAN/WAN problems
  •   Knowledge of maintaining mobile devices and wireless networks
  •   Network certifications a plus
  •   High proficiency in Microsoft Office applications with ability to train
  •   Excellent verbal and written communication skills

Primary Responsibilities:

  •   Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  •   Ask questions to determine nature of problem.
  •   Walk internal customers through problem‐solving process.
  •   Install, modify, and repair computer hardware and software.
  •   Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
  •   Install computer peripherals for users.
  •   Follow up with internal customers to ensure issue has been resolved.
  •   Gain feedback from internal customers about computer usage.
  •   Troubleshoot ATM networking and connectivity.
  •   Manage Internal TV Marketing system patches and maintenance.
  •   Maintain and troubleshoot DVR security.
  •   Maintaining wireless networks.
  •   Gather and review monthly proactive monitoring reports.
  •   Assist and train staff Microsoft Office products.
  •   Schedule, perform and document BCP tests related to IT.
  •   Visit branch locations to maintain networking equipment and consult with staff.
  •   Replace workstations per annual replacement strategy.
  •   Backup IT System Administrator regarding but not limited to:

o Management of mobile devices

o Management of printers and toner reporting

  •   Ordering supplies and computer equipment per management.
  •   Responsible for being compliant with all regulations and compliance requirements pertaining to job function.
  •   Perform other duties as assigned by Management.
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