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Part-time Teller

Department:  Branch Operations

Reports to:  Head Teller

Supervises:  None

Status:  Non-exempt

Summary:  Provides basic cash receipt and payment services in accordance with financial institution procedures while looking for ways to better service our customers with our products and services.

Job Requirements:

  • High school diploma or equivalent.
  • Successful completion of in-house training program or other approved training program.
  • Good interpersonal communication and computer skills; ability to operate standard office equipment such as adding machines and key board.
  • Good phone etiquette.
  • Must display good attendance, dependability and punctuality.

Specific Job Functions:

  • Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
  • Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances.
  • Accepts loan payments and ensures the payments match balances due.  Enters payments into the computer and issues customer receipts.
  • Place holds on accounts for uncollected funds.
  • Counts, checks and packages coin and currency as needed.
  • Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary.
  • Ensures that the teller station is properly stocked with forms, supplies, etc.
  • Reports malfunctions of teller terminals and other equipment used at the teller station.
  • Is responsible for checking night depository bags and mail deposits, verifying contents and recording proper information on the financial institution’s forms.
  • Is responsible for comprehensive, prompt and efficient customer transactions.
  • Responsible for keeping cash and keys secure and adhering to cash drawer limits.
  • Answers customer questions when necessary, always using the opportunities to cross-sell other bank services and refers to the proper person.
  • Practice Sales and Service Performance Standards.
  • Issues cashier’s checks, money orders and credit card advances.
  • Responsible for being compliant with all regulations and compliance requirements pertaining to job function.
  • Carry out such other duties as may be assigned or requested.
  • Complete training as necessary.
  • Processes CTR’s and SAR’s properly and promptly, as needed.
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