Department: Deposit Operations

Reports to: ACH and Wire Transfer Manager

Supervises: None

Status: Non-exempt

Summary: This position is responsible for performing operational support duties for the Wire Transfer, ACH and Treasury Management.

Job Requirements:

  • High school graduate or equivalent
  • Experience and working knowledge of wire transfer and ACH processing
  • Basic knowledge of Treasury Management services, such as Positive Pay, Account Recon, ACH Origination, Lockbox and Target/ZBA accounts and Remote Deposit Capture.
  • Knowledge of Excel and word processing software.
  • Must be self-motivated
  • Ability to handle multiple tasks
  • Ability to work effectively with other departments

Specific Job Functions:

  • Processing ACH batches and files originated by the bank’s commercial customers and following all security measures that have been put into place.
  • Maintain an understanding of ACH rules and regulations.
  • Processing domestic and foreign wire transfer requests via Fed Line Advantage in a timely manner without sacrificing quality.
  • Review wire transfer requests to ensure authenticity of the request, funds availability, and appropriate approval prior to initiating the wire, but in an expedited manner.
  • Review and verify wire transfer requests keyed to customer’s accounts to ensure accuracy.
  • Update all required logs on a daily basis with accurate and complete information
  • Process system setup and maintenance requests from Treasury Management to ensure full availability and functionality of the services to the customer.
  • Provide professional support and customer service to new and existing Treasury Management customers.
  • Assist with service requests, inquiries and technical issues related to specific Treasury Management services such as Wire Transfers, ACH Origination, Positive Pay, and Target/Zero Balance accounts, etc.
  • Maintain knowledge (functional, operational and legal) of bank regulations, but particularly the Electronic Funds Transfer Act, The Bank Secrecy Act, Anti-Money Laundering, and OFAC.
  • Responsible for being compliant with all regulations and compliance requirements pertaining to job function.
  • All other duties as may be assigned


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